At Emazon, we are committed to providing high-quality digital products and ensuring customer satisfaction. Please read our Cancellations & Refunds Policy carefully before making a purchase
Digital Product Policy
Due to the nature of digital products, all sales are final. Once a digital product (such as a course, theme, template, or any downloadable item) has been purchased and delivered, we do not offer cancellations, returns, or refunds.
Exceptions to This Policy
We will consider a refund only under the following exceptional circumstances:
- Technical Issues: If you are unable to access or download the product due to a technical problem from our end and our support team is unable to resolve the issue.
- Duplicate Purchase: If you accidentally purchase the same product more than once.
To request a refund under these exceptions, please contact us within 48 hours of purchase with your order details at contact@emazon.io
No Refunds for the Following
- Change of mind after purchase
- Incompatibility with your device or software
- Lack of usage or dissatisfaction after access/download
- Discount or pricing-related concerns after purchase
Contact Us
If you have any questions or need assistance with your purchase, feel free to reach out to our support team:
📧 Email: contact@emazon.io
📱 WhatsApp: +91 9749528643